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List of Cleaning supplies that you need provide on a day of
our visit:
vacuum cleaner, mop, sponges, rags and clothes,
bathroom cleaner, glass and windows cleaner, floor cleaner, toilet
bowl cleaner, stainnless steel cleaner.
How do I pay for my cleaning?
Simply leave a cheque or cash in a
designated area on the day of visit. The Cleaner will take it by the end of cleaning. Also you can pay by credit card
using our online payment system. Simly go to online payments page.
Do you provide the receipts/invoices?
Yes, you can get an electronic receipt/invoice on a next day after cleaning. We send the receipts only by customer's request, i.e. we need to know customer's e-mail address and all necessary information.
How many employees will come to my house?
Depending on the job
and size of your space, we either send one or a team of two cleaning
ladies to clean. Then on a weekly or bi-weekly basis the same housekeeper(s) comes to your place each time.
Do I need to be home?
It's not necessary. In fact, most of our
customers are not. We keep a copy of your key and the alarm code.
I've got a pet - are you ok with that?
Sure, we can handle pets.
Please, understand that we do not take the responsibility for your
pets while we do cleaning (feeding,walking etc.)
Will the first cleaning take longer?
The first cleaning or an
occasional cleaning will take longer so that our maids can give your home
that deep cleaning it needs.
What time are we open?
Our office open from 8 am to 8 pm Monday to
Saturday. We provide cleaning & maid services Monday to Saturday from 9 am
to 6 pm, and you will be scheduled during this time.
Minimum of 4 hours per cleaning visit applies.
Customer agrees to
provide a list of tasks and all cleaning materials and equipment
needed for the required work. All cleaning equipment should be safe
and in full working order. The client understands that the price
he/she has been quoted does not include anything apart from house
cleaning / maid services. If any estimates of how long it will take our housekeeper
to do the job required are being provided that is only an estimate
based on the average time it takes to clean a home of similar size
to the customer’s, it's being difficult to estimate precisely how long
such tasks may take and that a degree of flexibility may be
required.
Call us today : 647-338-8962 |