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Call: 877-257-9216

Maid & Carpet Cleaning Services Toronto

Providing house cleaning and maid services in Toronto, Scarborough, Etobicoke, East York, North York, Richmond Hill and surrounding areas.
 
 

Frequently Asked Questions About Cleaning


List of Cleaning supplies that you need provide on a day of our visit:

vacuum cleaner, mop, sponges, rags and clothes, bathroom cleaner, glass and windows cleaner, floor cleaner, toilet bowl cleaner, stainnless steel cleaner.

How do I pay for my cleaning?

Simply leave a cheque or cash in a designated area on the day of visit. The Cleaner will take it by the end of cleaning. Also you can pay by credit card using our online payment system. Simly go to online payments page.

Do you provide the receipts/invoices?

Yes, you can get an electronic receipt/invoice on a next day after cleaning. We send the receipts only by customer's request, i.e. we need to know customer's e-mail address and all necessary information.

How many employees will come to my house?

Depending on the job and size of your space, we either send one or a team of two cleaning ladies to clean. Then on a weekly or bi-weekly basis the same housekeeper(s) comes to your place each time.

Do I need to be home?

It's not necessary. In fact, most of our customers are not. We keep a copy of your key and the alarm code.

I've got a pet - are you ok with that?

Sure, we can handle pets. Please, understand that we do not take the responsibility for your pets while we do cleaning (feeding,walking etc.)

Will the first cleaning take longer?

The first cleaning or an occasional cleaning will take longer so that our maids can give your home that deep cleaning it needs.

What time are we open?

Our office open from 8 am to 8 pm Monday to Saturday. We provide cleaning & maid services Monday to Saturday from 9 am to 6 pm, and you will be scheduled during this time.

Minimum of 4 hours per cleaning visit applies.

Customer agrees to provide a list of tasks and all cleaning materials and equipment needed for the required work. All cleaning equipment should be safe and in full working order. The client understands that the price he/she has been quoted does not include anything apart from house cleaning / maid services. If any estimates of how long it will take our housekeeper to do the job required are being provided that is only an estimate based on the average time it takes to clean a home of similar size to the customer’s, it's being difficult to estimate precisely how long such tasks may take and that a degree of flexibility may be required.

Call us today : (877) 257-9216